When making an emergency call, what two identifiers should you always clearly state?

The correct answer emphasizes the importance of communicating clear and specific information during an emergency call. Identifying the location and the nature of the incident allows emergency responders to understand the situation quickly and prioritize their response.

Stating the location ensures that responders can find the caller promptly, as it provides essential geographic details that can guide their route. Meanwhile, clearly stating the incident gives dispatchers insight into what type of emergency is occurring, enabling them to allocate the appropriate resources and personnel.

This approach reflects the critical need for clarity and efficiency in communication during emergencies. Providing agency and name does not directly convey the urgency or details needed for responders to take immediate action. Similarly, discussing response plans or caller ID may not provide the immediate situational awareness required for effective emergency response.